Introduction
This Privacy Policy explains how Dizzpatch collects, uses, and protects your personal information when you use our Services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, email address, and phone number when you create an account or place an order.
- Location Data: We may collect your location data to facilitate deliveries and provide real-time tracking, including real-time and historical.
- Usage Data: We collect information about how you interact with our platform, including your browsing behavior and preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services.
- To process orders and send you related information, including order confirmations and updates.
- To match you with delivery riders and facilitate communication between you and the rider.
- To communicate with you about promotions, updates, and other news related to our services.
- To comply with legal obligations
- To improve our platform and develop new features.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Riders fulfilling your delivery
- Customer support tools
- Law enforcement(when legally required)
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your data
- Request deletion
- Correct inaccurate information
- Opt out of marketing communications
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@dizzpatch.com.
